To ensure that our company provides the best tailor made it solutions for our clients, at the highest level of quality, we are operating a strict and documented internal project management protocol that assures all of our implementation engineers and consultants, development consultants, and project managers can grant real team work towards our clientele, regardless of physical location worldwide.
We’re proud that despite our company and it’s subcontractors are a tiny team compared with global IT-tycoons, we have a real multinational approach understanding specific market differences based on cultural diversity. Our competitive advantage is better adaptation to various market environments.
CONTACT AND CALL CENTER INTEGRATION CONSULTANCY
Our company provides specialized consultancy services in systems integration and implementation, in solutions of architecture, and full range of professional services for it’s clientele like developers of customers of contact centers and unified communication technologies providers. We are independent vendors of providers of professional services to Avaya, Microsoft, and Oracle partners worldwide.
We are well experienced in application development consultancy and supporting complex communication projects. Our company has proven reference in business communication areas supporting Microsoft platforms and extending it with call center features.
Further technology partners of ours: Avaya, Altitude software, Nuance, Nice and Verint.
FINANCIAL IT SERVICES
- Banking and insurance CRM systems, database management consultancy
- Pension systems, account holding and accounting IT solutions
- Integrated account holding, CRM, and invoicing systems for financial institutions
- Asset allocation software solutions and consultancy
- Consultancy and implementation of integrated IT solutions for private equity firms/ family offices / trusts
Most important tasks for the financial IT division are comprehensive research of the business procedures of our clients, mapping the hardware infrastructure of the clientele, reviewing the software infrastructure of the clientele, and overseeing the communication of the separately located branches of our clients.
After deep analysis of the above mentioned areas our experts can advise possible or necessary IT consolidation, steps and expected results of this consolidation. In case of demand we are recommending trained companies to implement necessary changes and monitor the service they are granting to our clients.
In case of sensitive IT systems permanent accessibility and prompt reaction to undesirable events is essential. We are designing disaster recovery plans (DRPs) to our partners according to their business model. We are also planning annual disaster recovery (DR) tests and consulting the key employees of our clientele to make sure proper execution.
Our company is well experienced in planning of complex hardware infrastructure for financial institutions (banks, insurance companies, brokerage firms, etc.), and inspecting proper maintenance or amendments of the implemented system.
We have also consulted several successful portal installation projects for commercial banks which we gladly present for our future clients to present our capabilities in this area.
